FAQ

FAQ2019-02-16T11:59:58+00:00
Where are you located?2015-10-20T01:10:10+00:00

Schippers & Crew, Inc. is located in Ballard, Seattle WA.

What about your facility?2015-10-20T01:09:46+00:00

25,000 sq. ft. facility in Ballard – Seattle. We have 92 employees at this location. We are ISO 9001-2008 certified and ITAR registered company.

What do you do?2015-10-20T01:09:23+00:00

Schippers & Crew, Inc. is a privately-owned Electronics Manufacturing Services (EMS) company founded in 1990. We serve OEMs from a wide variety of fields such as test and measurement, medical instruments, industrial controls, communications and aerospace.

What Quality Systems do you have?2015-10-20T01:08:57+00:00

We build and inspect to IPC-A-610, Class 2 and Class 3 workmanship standards. We are certified to ISO 9001-2008. We are working on process improvement for AS9100. Our goal is to get certified by 2017.

Do you have Supply Chain Management?2015-10-20T01:08:34+00:00

Schippers & Crew, Inc. provides full turnkey services where we purchase material compliant with all customer requirements. ERP management system in place for optimum scheduling.

Do you provide Consigned Services?2015-10-20T01:08:13+00:00

We provide consigned services, It begins with Kit Audit department where components are verified against your bill of materials. Inconsistences are noted immediately to help ensure a smooth and timely assembly process.

What about Program Management?2015-10-20T01:07:49+00:00

Schippers & Crew, Inc. uses integrated Program Teams to provide the best customer service possible. The Program Manager is the focus of the team, with supporting members from Quality, Engineering, Planning, Supply Chain and Operations. All information flows through the Program Manager.

Do you provide support for new products?2015-10-20T01:07:29+00:00

A dedicated Schippers & Crew NPI team (NPI – New Product Introduction) assures that every new product is reviewed by manufacturing engineering, built to customer specifications and delivered on schedule to maximize its success in the marketplace.

Do you provide Engineering feedbacks for design for manufacturability and testability?2015-10-20T01:07:04+00:00

Schippers & Crew offers expert feedback and support to reduce cost, improve quality and speed up the development of our customer products.

What is the maximum board size you can build?2015-10-20T01:06:40+00:00

18” X 18”

Can you handle Lead-Free builds?2015-10-20T01:06:18+00:00

Schippers & Crew is one of the pioneers for lead free assembly services in the area. Yes, we can handle lead free assembly (Pb-Free) and RoHS compliant circuit assemblies.

What Data (Flies) do you require for assembly orders?2015-10-20T01:05:33+00:00

That is depending on the assembly services you are using. Schippers & Crew requires that you provide some or all of the following:

[checklist icon=”” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Bill of Materials (.xls, .xlsx, .csv)[/li_item][li_item icon=””]Gerber Files[/li_item][li_item icon=””]Centroid (aka Pick-and-Place) file[/li_item][li_item icon=””]CAD data[/li_item][/checklist]
What is the lead time on turn-key order?2015-10-20T01:04:57+00:00
[checklist icon=”fa-share-alt” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Procurement lead time is addition to assembly lead times. Our standard assembly lead time is two weeks.[/li_item][li_item icon=””]If we order circuit boards, in most cases this is the longest lead time part, and is determined by customer needs.[/li_item][li_item icon=””]All components must be received prior to beginning the assembly portion of the order. Flexibility available in some cases.[/li_item][/checklist]
What are the payment terms?2015-10-20T01:03:56+00:00

Schippers & Crew can accept the following:

[checklist icon=”fa-share-alt” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][li_item icon=””]Net 30[/li_item][li_item icon=””]Credit Card[/li_item][li_item icon=””]COD[/li_item][li_item icon=””]Prepay[/li_item][/checklist]
Can Schippers do pickup and delivery?2015-10-20T01:03:27+00:00

Yes, within the Puget Sound Area only.